28 Apr, 2021 → by ClaimboUser822658
Refrigerator/ ice maker
1
I have had multiple issues with our refrigerator freezing up as well as the ice maker not functioning. Samsung has offered to replace the ice maker but will not fix the cooling towers that freeze up. Their customer service is awful. I have been in their customer service chat 2 days in a row for over 4 hours. I just want it fixed. This issue has been replaced previously.