16 Mar, 2021 → by ClaimboUser371018
wireless account
*SOLVED

3

Back in August 2020 i cancelled my account with rogers, rogers continued to bill my credit card in september and october, despite being told verbally in august of the cancellation and in writing in september and october, account was billed again in November and i withdrew the CC authorization for rogers and sent another letter reminding them of the cancellation and to return the money they never should have charged my credit card. I explained this numerous times to the people who called from rogers and the response was always we will make notes on the file. Now the collections department is calling daily and no matter how many times this has been explained they just seem either to be unable to understand or simply dont care. These calls are now bordering on harrassment and the simple fact is that rogers actually owes me money, not the other way around
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