I purchased a Renault Captur in December 2017 from the Durban Franchise. I reside in Cape Town. When I scheduled the 15000km service with the Tableview Franchise in Cape Town I was advised that service was done by the Durban Franchise prior to me purchasing the vehicle which I was not aware. The mileage on the vehicle stated 50km when I purchased the vehicle. I was not aware that this was a used vehicle. Subsequently I found out after communication with various stakeholders I was sold a 2015 vehicle which was registered as a 2017 vehicle. So when the 15000km service was done it was written in the 30000km service column on the service book. Every service thereafter was forwarded by 15000km. After a few months the vehicle presented with a serious oil leak. Under the warranty the engine was replaced. October 2020 the vehicle kept switching off and an error came up that the gearbox needed to be checked. I scheduled the vehicle to be checked at Tableview Franchise. I was advised that the sensor needed to be reset which was done and the vehicle returned to me. The vehicle presented with the same problem several times. My wife got stuck on the road in peak traffic on several occasions. Each time I was advised that the sensor was the problem. In the meantime while the vehicle was booked in I had to hire my own vehicle as the franchise did not have a courtesy vehicle. In November 2020 I was advised to purchase a new battery which I did but my battery did not required to be changed. The vehicle kept having the same problem and each time I was advised it was the sensor. In February 2021 the ECU box was replaced under the warranty. Prior to this my vehicle had been for a 60000km service as well. My wife got stuck in peak morning traffic and the vehicle switched off completely. Tableview Franchise then fetched the vehicle and provided me with a courtesy vehicle. Seven days later on 16 February 2021 I was sent an email from Tableview Franchise to stated that the gearbox needs replacing. However since the warranty is being forward dated and I apparently took the vehicle for service late (this due to covid) the company will require me to pay R 64293.00 (50%) of the replacement of the gearbox. Firstly the vehicle was not diagnosed properly several times. Secondly how was the ECU box replaced by the warranty if the service was late. I think this is poor customer service from Renault. I would appreciate some assistance in this regard. Currently we use the vehicle gears are changing etc but when it stops selecting we reset te ECU and it works again. So not sure why they want to replace the gearbox.