17 Aug, 2021 → by ClaimboUser762262
Roadside Assistance in Charlotte, NC
1
Horrible experience. Will never use Porsche roadside assistance again. original wait time was suppose to be 90 minutes, then when I never heard from them I called and was told that the tow truck broke down and I would have to wait for the other tow truck which was on another tow call. Here I still sit starving and having to use the restroom badly and it has been four f***ng hours. I have called Porsche headquarters several times with no help. I will never use them again. There is no urgency on their part. They don't care how long you have to sit on the side of the highway in danger. I own four Porsches and will never, ever use them again. I will never give them a good review should anyone else ever ask me about their roadside assistance program. They hire the cheapest subcontractors to tow your car because they are giving you this service for free they say. Date: 08/17/20 Client# [protected] Stuck on I-85 highway