19 Jul, 2021 → by ClaimboUser867849
Management and staff paarl mall
1
I was overcharged for an item. The cashier knew the price of the item that it was wrong. WHY had it not been fixed on the system long ago. She called a Manager/Supervisor Chandler (I know his name started with Ch) who then just walked off without explanation. The cashier starts to help PicknPay staff with sales. I'm waiting this whole time. He after 10 minutes with no regard to me the customer Waits for her to finish ringing up PICKNPAY STAFF GOODS and says I must wait and be patient he is helping!! The cashier takes her time and the whole time he and the Cashier (sale was rung up 17H52 on the 19 July at cigarette counter) are being rude to me and she is speaking her own language and having a racist attitude, not service related. I'm disgusted, I will be going onto to social media about this. I asked for slip and she said must keep as she had to refund me. Her name is on that Receipt as the cashier! My sale was for