I arrived at the car wash at 9:05pm. It was closed. I talked to the guy in the store. I already have my car wash ticket purchased. He refused me service, based on a service I already purchased. Now I have wasted my time and gas. I am having difficulty backing out of the area as it is not designed to do so. I am very upset with his refusal to assist me for an automated car wash. This has wasted 30 minutes of my time and my truck is super dirty. I am at the location on st marys road. In Winnipeg, near st. Vital centre. It is Sunday June 20th, 2021. This car wash, I purchased for my dad as a father's day gift too. Alex Pelletier