On May 30, 2021, my wife and I visited a PC Richard's, Store #72 located in Manalapan, New Jersey 07726. e were looking for a Wall Oven for our home. In the past year we purchased from the same store, a washer and dryer, a refrigerator, a stove top, and a dish washer. We seen a wall oven on line we liked from PC Richards and so we went. We unit we liked, was not on display in the store so we needed to order it. Our sales Counselor was Michael, 9599. He showed us on his computer that four (4) units were coming in on July 7, 2021. One of the four was ours. July 7th, came and went no call from PC Richards. So, my wife and I went back to the store again. They told us the units were never delivered. The next date was August 6th, 2021. On August 5th, 2021, we received an email from PC Richards Delivery Reminder with our Invoice Number, saying the product listed below are scheduled for delivery to my address on August 6, 2021. At 3:05PM on August 5, 2021, we received a Text Message from PC Richards saying our order will be delivered on August 6, 2021. Around Noon on August 6th, we received a call from Michael, saying our order is due August 26, 2021. Bull! We will send a registered letter to the Executive Office of PC Richards in Farmingdale, NY . to look into this matter. We are holding on to out Information forwarded to us from PC Richards, should we want to escalate this matter. Edward ODonnell