I live at 17 kenaston gardens where you have a gaurd there by the name Khalid terrific. He has been an extremely big problem for me and many residents here. He is very unprofessional and extremely rude. He doesn't wear his mask at all during his shift which is a by law issues. He also didn't provide me with his security license number which I asked for and he did not comply which is also another by law issue. He's on his phone speaking his language very loud during the night as I can hear him from inside my unit. Please inform me what actions are being done towards all these issues. I'm not sure why you guys hire people like this. I'm also in the security industry and this is not how to behave.