Called for cursive service the past two sundays, May23 and may 16. On the 16 our blooming onion was burned and cooked in OLD oil, inedible . Called Mgr and he said next time he would replace the onion aND give me 2 gift cards for blooming onions. We called in order on May23 and once again the onion was burned and cooked in old oil. This time my wife Alyce Springs chicken was also burned as well as granddaughters chicken and fries. Wife garlic mashed potatoes had NO flavor and seemed left over and VERY dry/bland. Before I complain to the BBB i wanted to give you a chance to respond/explain. Store is in Tuscaloosa Alabama. Thank you Roy Simpson 10817Macks Rd Coaling Al 35453, Phone # [protected]