i first called Suddenlink for internet my zipcode is 71280 . i was told that i can get high speed internet with altice/the sent me a phone!!! then we spent hours trying to get phone to work on my smart tv as an internet provider/finally the customer service assistant realized that we canot have internet with this device in our zip code/ i was told to send phone back and i would get a partial refund/ never recieved refund then was charged for more paments and i have never had the service and everytime i talk to someone they say that they will escalate to supervisor..I have called so many times and was told the issue will be escalated and I have not heard from them and now they have charged my account again. i need to have my payments returned to me. optimum_logo Hi Lori, Your payment of $252.19 for invoice 4445564 has been successfully posted. For your records, the confirmation number is ALTBMCO000317971103. Questions? Feel free to reach out any time at MyMobile or check out our FAQs. Thanks for being an Optimum Mobile customer. ****************************************** Please do not reply to this email as this mailbox is not monitored. © 2021 Optimum Mobile. All rights reserved. Hi Lori, Your payment of $39.76 for invoice 4648275 has been successfully posted. For your records, the confirmation number is ALTBMCO000331675303. Questions? Feel free to reach out any time at MyMobile or check out our FAQs. Thanks for being an Optimum Mobile customer. ****************************************** Please do not reply to this email as this mailbox is not monitored. © 2021 Optimum Mobile. All rights reserved.