26 Apr, 2021 → by ClaimboUser584779
No such reimbursment
1
RegardingBooking #[protected] E Mail received 25 February 2021 4:13 pm Urging us to use the creedit for a cancel fligth to Spain March 2020 for $817.00 so we My wife and me started booking another flight to use that credit they asked me to call a number so we did to cover a flight for$ 600 plus . The lady said that the amount for $817.00 was reimbursed to the credit car finished 8385 we never had a credit card finished with such a number -we checked the records nothing was reimbursed with that amount. Your E Mail Future Credit Rebooking Promotion - Reference Number (CPL6495252) By the way the old card we use to pay for the original travel was changed Dear Gilbert, This message is in regard to your OneTravel booking number [protected] to Madrid Barajas. We at OneTravel would like to remind you that we are here to serve you when you are ready to redeem a valid airline future credit and get back in the air. As an added incentive, and to thank you for your continued loyalty, when you call us to rebook your flight with the valid airline future credit that was provided to you by OneTravel, we will apply a special promotional discount for your rebooking transaction. Please mention the reference number CPL6495252 to receive this discount. In addition to the promotional discount, we will extend the following benefits to this future rebooking at no additional charge: • Travel Assist Classic for FREE for your new booking, giving you access to personal concierge assistance (USD 9.95 value) • Automated Check-in for FREE, so you can breeze through check-in without having to worry about manually checking in (USD 3.95 value). Applicable where this benefit is provided by the airline(s) • Flight Watcher for FREE, so you can stay updated about any changes to your flight schedule, gate changes etc.(USD 2.99 value) • Special discount code for your next Hotel or Car booking with OneTravel. Use code COAPLFC for up to USD 20.00 off our fees This special promotional offer is valid for the next 12-months or until the expiration of a current valid airline future credit provided by OneTravel, whichever comes first. All you need to do is call us when you are ready to rebook your flight and provide the following reference number to our agent: CPL6495252. Rest assured, the travel agent on the other side of the phone will take care of the rest for you. Please note that the rebooking option with these benefits is only available if you call and rebook through OneTravel. We look forward to serving you again and achieving our core mission of Uniting People & Places Across the Planet. Sincerely, OneTravel team ???????????