16 Jul, 2021 → by ClaimboUser160540
Home Depot Delivery
2
I ordered a bath vanity on 6/22. When I purchased it said delivery would be 6/30. That was fine since we were closing on this house and had a little time. As soon as I checked the delivery date changed to 7/12. Still ok we had some time. Then the delivery day changed to 7/8 then to 7/9. I tracked the item to NSD warehouse in Tampa where it has been sitting since 6/30. I have called over 100 times and used their chat feature with not one contact back. We are now upon closing so I had to go buy two 30" vanities just to pass reappraisal. I contacted home depot and they did a ticket for a manager. I got an email from them that I could not respond to. It said NSD is two to three weeks behind and they will contact me for delivery when they catch up. I cannot believe Home depot would risk losing their customers with such a shoddy delivery service. I tried every way to be able to go pick up the vanity but NO ONE will tell me where the warehouse is. I mean its more secret than missle silo's. Disgusted with NSD and Home Depot.