29 Jun, 2021 → by ClaimboUser574595
Luxury Vinyl Floor installation
2
Everyday I see their endless commercials on TV advertising next day installation and beating others prices... I signed a contract with them on April 20, 2021, with a lying salesman who had called it, and it is listed on the contract as an "emergency rush installation". Wasn't really the case, but because I was busy and needed to get it done and didn't have time to shop around, I signed a contract for the ridiculous price of $8760 for about 900 sf of installation (and they expected me to remove and replace the toilet and dishwasher). They postponed the original installation date of May 8 for 2 months until July 3 (ruining my travel plans for July 4), and would not let me out of the contract at that time, unless I paid like 1/2 of the $8760 contract. A few days ago I called them to confirm they were coming on July 3, a pleasant lady was like, "yes, of course. I don't see why not, everything is ready". A few days later (and a few days before the rescheduled installation) they call and tell me its again postponed with the earliest date being August 16 (they were no longer offering me Saturday installation). I had already moved most of my things upstairs, because I foolishly believed the liars. This company is a bunch of lying scammers. I will be looking into legal recourse and will be sharing my experience as widely as I can with others.