24 Jun, 2021 → by ClaimboUser486821
Theft and lying
*SOLVED
3
06/22/2021 12:30 am confirmation number 1528147223count i made a reservation for a standard suv. When i get to national's counter, the associate proceeds to tell me that he is fully out of vehicles. The only vehicle that he has is a luxury suv but requires a credit card to reserve. I specifically stated on my original reservation with priceline that i will be booking with a debit card only. I was left stranded in the middle of the night at the rental car area. I called priceline on 06/24/2021 to explain the situation above and when the representative contacted national to confirm the information, somebody named "charlie" at national car rental stated that i actually took a vehicle from them. When i told priceline that this was false information, another representative at priceline contacted national car rental again and got a hold of "joe" but joe put the priceline representative on hold for 5 mins then heard a series of beeps which ended the call i need a refund on my money as this is theft