I created an account with my prepaidcenter.com a few months ago and for some reason I failed to save my password in my web browser, and I ended up forgetting that password I had made. I have since attempted to use the forgot password option 4 times to send a link to it email to reset my password, and even though it says an email was sent to my email, I have not received any emails I have even tried to create another account y with another email dress and ten cha going it to my email I had used for the initial registration without success. I am just so frustrated because there is no possible way of contacting anyone from myprepaidcenter.com and the phone number they provided is strictly a video recording that offers absolutely no additional help just a recording of basic information that is also on the website. My balances will expire in less than a year and I doubt I will ever be able to use any of the money since I now have no way of accessing my account. it would be wonderful if this company actually provided some sort of basic customer service even if only for a couple hours a few days a week. Or even just an email address.