I received a Visa debit card from a Bobcat awards program in December of 2020, it was for the amount of $2000. I activated the card at the time I received it, I made a small transaction to make sure it worked and have not used it since. I checked by the phone number on the back of the card to see what the balance is, and it said $3.67, so since December somehow the $2000 was used by someone other then me . How can I find where the money went, and how I can get it back as I need it now