A myprepaidcenter.com card was issued in the amount of $300 through my health insurance company (Florida Blue and Health Equity). It was activated and registered, however, I am unable to use it at all. I have contacted them at [protected] with no resolution. Currently waiting on hold for them again 58 minutes trying to resolve. Earlier phone call today said it was registered, but website indicates "You have no cards on your profile yet" and it will not allow me to "add the card". I am stuck. Card cannot be used.