Internet stopped working on 7/9/2021. My wife reported the matter at [protected] where she was asked to provide an OTP. This has happened twice with different people and nobody has contacted us to resolve this issue. I reported this matter on Wednesday using an internet at work and I got the reference number - MWB18857891. Nobody has contacted us to resolve the issue. If this is the service we must expect from mweb, then i would like to cancel my contract at your expense. We have reset our boxes many times. It does not help.