I am a customer of MTN and have been in liasing with Amanda Lubbe from Mondo or rewards co and have had absolutely no joy due the lack of professionalism shown in dealing with a contract sale. I was sold a contract being told I would get 4gb of data only to have my data halved. Upon querying it I was told it's my problem as I have been sold a contract of my choosing of a website and I must go into a store to sort out . I opted to cancel my contract and they have no showm absolutely no interest In assisting me . A lady at a MTN store in cascades has been sincerely trying to help me but with no assistance from said person Amanda . The phone has been returned and I have all reference numbers but my billing is still running for said contract and no communication has been relayed to me by Amanda and team . I have to call them like I'm begging them for something and they even make it seem like I'm being ridiculous for being furious. I actually will be taking legal action against said individual if my account gets debited as Amanda had told me the cancellation will take between 4 to 6 business days or so. I am a manager and i am inundated with work now I must spend hours holding on to get a hold of her only not to be helped at the end... its highly frustrating.. I hope her superiors get a hold of this complaint and act accordingly as I want it in writing as to how they can allow their staff to be so casual about a customer complaint...Her details are as follows Amanda Lubbe [protected] . My contact details are as follows Loushen Balram [protected]