Outlook [Case #:[protected]] Microsoft Support [Case #:[protected]] Microsoft Support [Case #:[protected]] Your Outlook service is useless. My original Microsoft request was to help me recover my send/receive emails through Outlook which stopped 10 days ago. Your tech tried to help with a remote screen grab and couldn't fix it so he helped me connect to Outlook to fix it. (The original tech was very good and helpful.) Outlook techs have been a disaster. I have been dealing with them for 8 days. One reply by email every 24 hours is how they answer me. Their answer today, doesn't even make any sense. I can't get emails through Outlook which is why I am leaving Outlook at the end of this month and not renewing. All answers from them have been vague or unhelpful or confusing. That's not help.