I purchased this machine in October of 2019. In January of 2020 it started giving me issues. The machine washes but didn't spin. I had to run the "drain and spin" cycle to get the water out of my clothes. We had a tech come out and replaced the main circuit board and all was good until now. Now it is back to doing the same thing. However it is now out of the manufacturers warranty. The next tech, (provided by the extended warranty company), proceeded to tell my wife that she was doing laundry wrong. Told her the machine is not designed to do small loads. He ran a diagnostics and found nothing wrong. The machine should be able to sense the size of the load and work properly. This is supposed to be an energy efficient machine. So having to run a drain and spin cycle every time is not very efficient let alone being a total pain in the [censored].