I bought a Maytag washing machine model #MVW6200KW on January 3, 2021 (picked up on January 9, 2021) from Canadian Appliance Source in Winnipeg (1585 Kenaston Blvd), Manitoba. The order # was C1286577. The machine broke down in June and I brought it to Barkman Appliances (124 MacKenzie Ave) in Steinbach Manitoba. They told me I would have to wait 3 weeks for parts that could cost as much as $900 and that I should call Whirlpool for more information. Whirlpool [protected]) told me that parts would be available within 21 days, after which I could then call them back for a 'different solution' if that did not occur. Today, July 6, was 22 days and so I called Whirlpool. They now state that they cannot give me an ETA on parts and offered me a six month extension on the warranty. I explained that this was not an acceptable solution as I live 110 kilometers from the nearest laundromat, and that I had paid a premium for a Maytag because of its self-professed claim of reliability. The supervisor then offered me a 9-month extension on the warranty. Again I emphasized that extending a warranty on a machine that Maytag advertises as never breaking down is not a solution - especially given that it was currently in a state of disrepair. He clearly was reading from script (kept repeating the same thing word for word again and again) and told me he was the 'highest form of escalation' for a customer complaint. The dispatch # is SWCP6271BCW9-1, but they also use my telephone # [protected] as a means to access my file. I live in Woodridge, Manitoba. Claude Dubois