The surgical team that we use has some of the worst bedside manners it's their way or no way you can not talk to them they don't explain well they tell you one thing and do something else they don't listen to family members they act like they no the patient better than the spouse they don't really care about the patients it's just a job for some The whole process has bad communication on what's going on they tell family to wait in waiting room and then they forget them they don't update with explanation they just let you sit and wonder what is happening we been back and forth for 8 years and I have had enough with the [censored].