I had a swab PCR specimen taken today at Ridgeview Delano Clinic. The testing is done at Mayo Labs. I asked the technician what the current protocol was for CYCLES on these PCR tests. She did not have any idea. She suggested that I call the Lab. I called and got through to Mayo Labs and told the fellow what I was seeking. He asked my name and something about a facility number. I said I didn't know what that was and was abruptly disconnected. I called a second time and again once I gave him my name, was disconnected. I called Mayo's general number and was transferred to the same fellow. He said they don't work directly with patients and I explained that all I wanted was a general piece of information, not anything particular about my case. He said "I can't help you". I found this unusual, rude and concerning as the subject of CYCLES has been contentious for the length of the pandemic.