18 Jun, 2021 → by ClaimboUser873644
MAKRO Online Shopping – Service USELESS USELESS USELESS

3

I bought a 2x burner gas stove from them, only available at online shopping, it says 5 to 7 working days, since day 5 I mailed and contacted them asking for a +- delivery date because on there "Track your own package" it has been standing for about 5 days, on mail they just answer, it is still in the 5 to 7 working day delivery. After numinous phone calls, the one says they will get back, witch NEVER happens, other say it is at the courier, they will get back, JOKE, this never happens, other say courier has picked it up delivery will happen soon, JOKE and NONSENS. On Friday 18/06/2021 when really starting to get upset, the story it that they must cancel the order due to ALL the items have been damaged and was NEVER send out, they will pay back the money but will take 2 to 5 days, nonsens, when you order you must pay immediately before any work is done. NOW I HAVE NO ITEM AND ALSO NO MONEY, AL THEY ALL SAY IS "I AM SO SORRY FOR THE INCONVENIENCE, WHAT A LOT OF CRAP. THIS WAS MY FIRST AND LAST ONLINE SHOPPING AT MAKRO, WHAT A USSELES BUNCH OF PEOPLE.
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