28 Jul, 2021 → by ClaimboUser792882
Management/food/service
1
My husband and I visit Longhorns every Friday evening for dinner. Needless to say we spend around $400 a month there on average. Recently we went to the Fayetteville, Georgia Longhorns and after standing outside for 30 minutes we were seated. We sat at a table for 15 minutes and waited for the server to get our drink order - which never did happen. Finally my husband said "lets go" and we left. Our Longhorns of choice is the McDonough, Georgia location. There definitely needs to be new management and servers at the Fayetteville store. Upon walking out of the restaurant I noticed that more than a few tables hadn't even been cleaned off and there was no one waiting but one couple to be seated. I hope the corporate office can check this restaurant and do something about it. I appreciate the opportunity to let you know the condition and service that your employees are giving to customers. Thank you.