1 Jan, 2018 → by ClaimboUser754063
wrong food order / food not good
1
Logan's Road House, Paducah, Ky. My order was wrong, granddaughter's bun was hard and cheeseburger was tough as leather, mom's mushrooms were not cooked. She got up in the middle of the night throwing up. Food way over priced for what we got. Used to eat there a lot. Last few times service has been horrible. We probably will not be back, but really love the food when our orders are correct. I complained to the waitress about my order being wrong and was told they do not give discounts for wrong orders. /Could have gotten food replaced but everyone else would have been done eating by the time that I got mine. Just kept what I had. Customers are what keep businesses going, they need to take care of them. They are not just stopping in to say "Hello"!!! We spend lots of money eating out. We just ask for a good experience and that our order be correct and not getting an attitude when we let them know that it is wrong. Thank you for your time.