21 Jun, 2021 → by ClaimboUser755844
Franke Nouveau kitchen sink

1

We recently bought a new Franke Nouveau kitchen sink from your Boksburg branch as we had our kitchen completely redone. We have had Franke products before and the quality was good and for that reason we bought Franke again. However, we are extremely unhappy and disgraced with the quality of the product. We have hardly used the sink and already there are scratches and marks on the sink without even in full use. We are taking special care but the product just seems not be the same quality as previous products. We have been in touch with Franke Manufacturers but unfortunately they are based in Durban and we in Johannesburg. We are willing to upgrade to a better, more expensive Franke product hoping that this might solve the problem. Spending more than R200000 on a brand new kitchen, 1 product make our kitchen looks cheap and unfinished. Hoping that you can assist us in this matter before we take this to Social Media. Kind regards. David de Villiers
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