I sent a parcel with tracking no. [protected] from San Jose City, Nueva Ecija to Avida Towers, EDSA ave., cor Quezon Ave., Quezon City. It's been six 6) days now ang it is yet to be delivered. I traced it in your app and as of July 31, 2021 it is already out for delivery. The parcel is the key to my condo unit. The lessees have been waiting for it and they hoped to move in my unit last weekend. I have incurred so much damages already from your very late delivery. I hope the key gets delivered today.