I ordered and paid for an Astor Platinum Recliner with Power Lift, Heat and massage. Its the only Astor that costs $3099.99 purchased on August 31. What was delivered does not have heat and massage. I have received no satisfaction from the store and the Salesperson, Tonya Kleppinger, has not returned my calls. I am contesting this charge until I get what I was charged for Sales Ticket #[protected] in Whitehall, Pa.18052 . Its aa shame a big company like this has a Sales Rep who told me that the Astor doesn't come with these accessories when its clearly on your website.