I play Candy Crush Soda Saga and got drawn in and started paying to get more moves. I tried to make a purchase and got a screen : "Purchase failed. Store unavailable. Try again." Not until I got a bank memeo that my bank account was low did I realize all 10 of $16.99 charges had gone through. There werealso other times it happened. I have requested a refund but was told Microsoft needs to refund my money. I cannot get in touch with any one from Microsoft to help get it resolved. Microsoft should be aware that King.com is not a reputable company. King.com knows that there is a problem with their game. This happened to me before and King.com investigated and gave me the game credit. It was not as much money as this. I want a refund.