3 Mar, 2021 → by ClaimboUser414931
Customer service / fraude
1
I received an email from Instacart that I changed my email address. I did not. I could not reach them through my shoppers app, because my old phone broke and I am using another (older model) iphone which does not support the app. I have called 5 times [protected]). They said they can't help me and I need to email them. They have given me 4 different email addresses (one was not valid). Some said they would contact me in 24 hrs, which never happened. I am beyond frustrated. They had not problem running a background check, getting my checking account info, etc. But, I cannot get someone to help me cancel my account and personal info (even if it concerns fraud). I no longer deliver groceries and have a full time job. All I want is my information deleted.