26 May, 2021 → by ClaimboUser640927
Complaining about the Instacart, Trust and Safety

1

I was trying to explain my son thought the Instacart Profile with picture was for my account ...he accidentally hit the camera button within the app on my phone and took a picture of the wall and sent it. Tony B from Trust and Safety deactivated my account with no further investigation and said this quote! at the bottom of this email... I loved working for this company til I received this email... Refrain from Messaging Tony B. (Support) 12:42 PM (7 hours ago) to me ##- Please type your reply above this line -## Hi Ronald, We have upheld our decision regarding your deactivated account after determining that there was a violation of the Full-Service Account Access Guidelines and your Independent Contractor Agreement. We will no longer respond to any more of your requests on this topic and we request that you discontinue sending additional communications. Best, Tony B. Instacart, Trust and Safety
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