9/6/21 I placed an order through CVS for 3 items. First delivery was scheduled for no later than 10:30 I got a call saying my shopper had an emergency and the delay would be no later than 1130. At 11:25 I was texted that generic tylenol pm had no sub. I find that to be a complete lie. I called CVS and they confirmed they had the product. I then got another call and text stating it was going to be late again because my new shopper had an emergency!!! Same lie as my 1030 call/text delay excuses. This is terrible business and instacart should be ashamed of themselves for lying to customers who are paying them to make a delivery. I am utterly disgusted and I will be notifying CVS as well.