I typically do not like filing complaints but I also feel that management should have feedback if a store is beginning to show signs of poor service. Had other local customers not shared the same concerns I likely would not have thought more of it. Complaint: 1) Things such as employees standing around instead of bagging groceries and a lack of interest with job duties in general. 2) Unfriendly service. 3) Lesser product variety of recent. I was told that a recent manager left for another opportunity and that that was part of the drop in service but I cannot speak to that personally. I only noticed the drop off and that people are avoiding the Sylva Ingles. Food Lion in Sylva is getting more business as a result.