13 Apr, 2021 → by ClaimboUser661758
Pre-Admit Procedures
2
I went to their Daphne AL site for pre-admit for a "female" procedure to start they called my name and took a man back to start my paperwork. Then when I actually got through that part and to the RN BN they were trying to set me up for a laparoscopy instead or what I was sent there for. When I said that's wrong she said we will have to start the paperwork over but it could have been left it's basically the same thing. NOT! The next day at 4:39 pm the main admission office in Fairhope calls and leaves me a non detailed message to confirm my arrival time and to discuss my co-pay which should have been addressed the prior day. By the time I got the message the main office closed at 5 and nobody else in the hospital could look up the information.