To Whom it May Concern My name is Steve Parkin and I have been a faithful consumer of your product JPS+Crushball Gold for a few years now. I have never had a problem before and have enjoyed your product. I am writing this to you, not with a cynical scheme to cop free product, and I am not some serial complainer or crackpot, but I'd like to make you aware of a dodgy patch! This packet is the second pack in a week which, frankly, seems to be stale or inferior in some way. The batch number in this pack is 84585. I threw out the last one and shall be throwing this pack away. With service station prices, this is nearly $80 down the drain. Again, just making you aware of this problem. I hope this is useful to your company, and hope my next pack is fresh!!! Best regards Steve Parkin [protected] [protected]@gmail.com 5310 Phillips Road Mundaring WA 6073