I paid $4.95 for what was suppose to a sample to later find out it was full. I found out after $109.93 was taken from my account and was told it I would be billed $109.93 every month. I cancelled and still received more. I filed a complaint with the better business bureau who couldn't find them listed. I located Hydra Skin Science's in Salt Lake City, Utah which is how I found this site I requested the address for this company. They agreed to refund 1 of the 2 month because it was pass 14 days.