I had Hughesnet for the better part of 3 years . I was on month to month as my contract expired. In April of 2020 I changed satellite providers, called Hughesnet and cancelled my service and was sent the shipping labels to return their equipment. In June of 2020 I received my credit card bill and Hughesnet had charged me for two months service. I called Hughesnet and explained I had canceled, he refunded the money and again assured me the account was closed and I would receive the return labels soon. I received the labels and returned the equipment. Four months later a law firm representing Hughesnet is filing a collection on me. I call them to explain the whole thing and after three phone calls, it's settled. Now almost a year later I get ANOTHER collection account letter ... what in the world is wrong with you? I can't cancel my freaking account without you trying to steal from me?