I recieved an email on the 24th feb providing me with details of a voucher for the covid cancelled booking make with hotel.com vouchers from tescos clubcard (value £165). I have tried to use the voucher on 3 seperate devices and it informs me each time "The coupon code is for email subscribers. Its only valid when you click through from your coupon email. I sopke to someone from Hotels.com and was told to send an email explaining what was happening with photographs. I recieved a conformation email, informing me someone would get back to me in 10 days. I have emailed again as have had no response. And have still not had a response.