The car rented to me was a 2019 Toyota Corolla with close to 50, 000.miles the car had a lot of dents, scratches, cigarette burnes on the back seat and smell like bad cigarettes. The sound of the car was loud. I waited in line for over an hour to get my rental at airport which was assigned to me. I had to get back in line to get another car but after waiting almost two hours I left with the bad car given to me. I tried to switch out the car at another Thirfty but no cars was available. The Area no. 01897-0, veh#5342886. My name Norma Gaddy. I am Loyal Thirfty, Dollar, and Hertz Customer.