Your staff have a specific habit of customer profiling for abuse by entire team. I once told off a security guy, when he taught he was smart when he gave me wrong information on SOP of Covid scan, I replied to him instantly that he better stop lying to customers. Now this gave rise to retaliation from the entire team in the manner of suddenly closing counter on me even when I go there even during off peak period. They have done this several times(8 X), they have stopped me from going into store only when it is my turn in the line (Covid-19)and I had to wait at least 15 min. One male staff stares at me. The [censored]s at the poultry side has given me wrongly cut chicken several times even when i have specifically given the desired cut and they keep me waiting for the bagged and tagged chicken and have a conversation with the colleague for at least 2 minutes before handing the bag to me. I don't know when, but the [censored] is about to hit the fan.