Paid $2000 for a samsung s20, full warranty paid, phone won't charge, was told at time of purchase if I had any problems bring it in and we'll replace it. [censored], i'm a disabled pensioner and desperately need a phone but contrary to what I was told the phone has to be sent off for repair if possible then he tells me it will take 3weeks, ffs this is just wrong on so many levels, please help me!!!, I will post this plea on all forums, yours sincerely, j b truin