Without prejudice in good faith I made a purchase of Haier 7, 5 kg washing machine entrusting my credit card details to James : the w/machine was $495 Plus Extended Warranty $139 Plus Delivery $59 Total $693. James "created" the invoice, which did not have those charges mentioned. Especially that I do have a total Warranty for this product of 60 months!! I called James, expressed my concerns and James was very quickly suggesting canceling the purchase!!?? I called 8375 7777 Marion HN store and spoke to Lara who did not give me the address to HN Head Office and also quickly suggested canceling the purchase! I got impression that I was cheated and misinformed!! I will never trust Harvey Norman again! I will have to share this scandalous experience with all my friends, associates and family members! I will inform Australian Authorities about it and submit "the invoice" James created!