17 Aug, 2021 → by ClaimboUser784537
tv does not work while it is raining

1

So it is a 100% rain day (all day). All I want to do is come to my room and watch tv. Unfortunately the tv has no signal to work. When I call to complain I am told they have no control in the weather and when it rains the tv does not work!!! Maybe they should list list before someone pays a high price to book a room. Or maybe they should not charge anyone to watch movies on their paid per movie link since the custer can't watch tv at all!!! Such bad customer service. This casino couldn't care less about customer satisfaction. Never have I been to a resort hotel that the tv doesn't work when it rains. How about give us a refund???
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