the bed is paid off the only thing I wanted was the rails that hold the bed up broke I do not want nothing free I want to pay for the rails and it is hard work to get threw them they want invoice number witch I do not have but I did contact there people who I finance with I gave the that invoice number but its never enough can you help me I just want to order the rails that hold the bed up thank you for your time and help the company I brought bed gogo furniture brooklyn new york