Purchased a range in good faith and delivered October 13, 2021 from homedepot (I have receive and proof). Range was used right away as we need to eat and cook at home due to specific healthy lifestyle. Range started beeping since the moment after cooking first meal but thought it was just telling us it was hot and it was a warning. Then noticed it started turning on by itself (all after using it). Alarm went on and on 24/7, the range woke us up numerous times, self cleaning damaged all baked foods, my hand got burn twice as the range turned on by itself, light oven kept turning. We went out of town for the weekend and we came back, pots and everything on top were hot and plastic was melted. We had to pull the range and kept outside its place to unplug after each use since purchased, limiting space in the kitchen and making look ugly! Called Frigidaire several times and they sent the technician. This did not help, lost count on how many parts were replaced! I had to take time off from work and cancel activities to wait for technician thinking it would be the end of the problem, which technician clearly stated that this specific range has been problematic and defective. Wall plug where the range has been connected over hundreds times is now damage and was afraid that it would catch fire on me one day for plugging and unplugging this defective range! Automatic system from Frigidaire stopped answering my calls and directed me to call the technician of ROYAL Appliances directly (they have 3 companies in Houston) so I called but was told I had to pay as Frigidaire was not paying for repairs anymore and I had to pay out of my packet. I called Frigidaire which took a while as they stopped answering my calls (I have logs of all the calls I made). On August 16, 2021 after not been able to get a technician I was told by Frigidaire that they would review the situation and would let me know if they would or could do something else for this defective range. I called them so many times with not concrete response for a month, several reps hung up on me or just left me on hold and never came back on to the line. I kept calling until 2 weeks later was told that perhaps I would get approved for a range replacements. I kept calling to see when or how but not solution yet. Finally, I received an email from "unknown" company stating that there would be a delivery for an "OVEN" so I called Frigidaire and they confirmed that I was scheduled to get a replacement on September 16, 2021, which a day before I received 3 emails and several calls, and texts stating that the "OVEN" would be delivered 09/16/2021 from 5:30-8:30pm so I took a day off from work again to receive the range! By 8.35pm I received a call from Texas home pro stating that the delivery person got injured and was not able to deliver the "oven" and that they would call me again to make arrangements for 09/17/2021 delivery. No one called, emailed or texted this time. I called 09/17/2021 directly to INSTALLS inc Customer Service and was told that there is NOTHING on stack, they don't have any range or oven to be delivered and they have no clue when or how or whom would deliver it that Frigidaire did not sent anything to them for me. Called Frigidaire again and they had scheduled the delivered as of yesterday. I asked them for my money back and they repair of electric outlet. At this point I have no more energy to spend on this horrible situation that put me and family at risk for not providing the right normal meals for a year! At this point I cannot and won't deal with Frigidaire or their techs or delivery service/warehouse, this all seem a joke to them for the consumer. Please help! email: [protected]@gmail.com