My order no was [protected]. I put in an order with you using paypal. The cost of the goods were £194.19 and the postage was £26.80. £220.99 in all. The order eventually arrived but I wanted to return it for various reasons. It took a fortnight to get a return address. I posted the whole order back. My postage charge was under £10.00 unlike your £26.80. After a couple of weeks and numerous emails I was refunded £175.48 via paypal. There is a discrepancy of £18.71 that I would like refunded. In one of your emails it said I might have used a coupon. I didn't. When goods are returned you expect to receive the full amount back less p&p. I have not been told why I am this money short only rants about shipping costs. I except I pay for postage but also expect a full refund.