18 Feb, 2021 → by ClaimboUser789182
Health insurance customer service
1
I contacted Florida Blue to see if a Dr was in my Network. The first call I was put on hold and hung up on. Than I tried again put extended hold, hung up. I contacted social media. I got incorrect information. I was told she was in network but not accepting new patients. I called the Drs office they said they are taking new patients. I called Florid Blue on 2/18 and I was told she was in network. I can not correct information from Florida Blue without calling several times. incorrect information about a Dr cost me $, as well searching for a new Dr.