I have already booked a fight to Paris on March 15, 2020 (FlightHub Booking Number: [protected]) according to the pandemic the flight has not been done so I requested for refund after thousands hours waiting time and discussion with the agents the final email sent out to me on July 13, 2021 regarding to cancelled flight and refund the credit however on Sept 1, I called flighthub to follow up my refund they said to me it is rejected by airline. it doesn`t make sense to me this kind of customer service. I want to compensate it and refund to me. Here is the email that I received from you (the latest email): WE'RE SAD YOUR PLANS DIDN'T WORK OUT Your reservation with Westjet for your 15 March, 2020 trip to Charles De Gaulle has been canceled as of 2021-07-13. Charges against your credit card have been reversed. Depending on your bank, please allow up to two billing cycles (12 to 18 weeks) before seeing a credit on your statement. We'll be here for you when you're ready to book a new trip. For more details please visit your self-serve page. MANAGE MY BOOKING